Refund policy
Refund Policy
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
To start a return, please contact us at:
Items returned without prior authorization may not be accepted.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately. We will work with you to provide a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Exchanges
If you would like a different item, please contact our support team. Exchanges are subject to product availability.
Order Cancellation
Orders may be canceled within 12 hours of purchase.
Once an order has entered processing or has been shipped, it can no longer be canceled.
European Union Customers
For orders shipped to the European Union, customers have the right to cancel or return their order within 14 days of receiving the goods, subject to applicable laws.
Contact Us
If you have any questions regarding returns or refunds, please contact: