Shipping Policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

During peak seasons or promotional periods, processing times may be slightly longer.


Shipping Time

Estimated delivery times:

United States: 7–15 business days

Canada: 7–15 business days

United Kingdom: 7–15 business days

Australia: 7–15 business days

Europe: 7–20 business days

Other Countries: 10–25 business days

Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 2–5 business days to update.


Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already shipped, we may not be able to recover the package.


Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us:

support@novatrendvault.com

We will work with the shipping carrier to help resolve the issue.